Get Answers to Your Professional Questions.
Find answers to common questions about our back-office platform
What is the cost of the basic plan?
The basic plan is €99 per month, which includes access for a single user to core features and limited integrations. This plan is perfect for individuals or small teams having single-user needs.
Are there any discounts for annual subscriptions?
Yes, we offer a 20% discount on annual subscriptions for all our plans. By choosing an annual subscription, you can save money and ensure uninterrupted access to all SoftCycle features for the entire year.
Can I change my subscription plan at any time?
Yes, you can upgrade or downgrade your subscription plan at any time from your account settings. This flexibility allows you to adjust your plan based on your changing needs and usage.
Is there a free trial available?
Yes, we offer a 7-day free trial for all new users. During the trial, you can explore all the features of SoftCycle without any commitment, allowing you to see how it fits into your workflow.
Do you offer refunds?
Our refund policy is simple. If you are not satisfied with SoftCycle or believe you made a mistake in choosing your subscription type and/or payment plan, please contact us via the contact form. We'll be happy to refund the full amount (not pro-rated) within your first 30 days of signing up to SoftCycle.
How do I cancel my subscription?
You can cancel your subscription from your account settings at any time. After cancellation, you will still have access to your account until the end of the billing cycle.
Why SoftCycle's Pricing Plans Offer Great Value
At SoftCycle, we believe in providing exceptional value at every price point. Our pricing plans are designed to cater to a variety of needs, from individuals and small fintech teams to large financial enterprises. Each plan includes access to our powerful features, seamless integrations, and top-notch customer support.
Can I integrate SoftCycle with 3-rd party providers?
Yes, SoftCycle integrates with several 3-rd party providers. These integrations allow you to perform KYC verifications, manage tasks, and collaborate seamlessly across platforms.
Is there an API for custom integrations?
Yes, we provide an API that allows you to create custom integrations with SoftCycle. Our API documentation provides detailed instructions and examples to help you get started.
Can I sync SoftCycle with my email?
Currently, we do not support email integration, but this feature is on our roadmap for future releases. Stay tuned for updates as we continue to enhance SoftCycle's capabilities.
Does SoftCycle support Zapier, Make or n8n.io?
Yes, SoftCycle can be integrated with such services as Zapier, Make and n8n.io, allowing you to connect with over 2,000 apps and automate your workflows. This integration helps you streamline your processes and improve efficiency.
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